Last updated: 10 November 2026. thetool is built and operated by Booston Technologies. This policy explains how thetool handles personal data when you visit thetool.space or use our service. Contact us any time at support@thetool.space.
1. What we collect
| Data | Why we use it |
|---|---|
| Name, email address and password (stored only as a secure one-way hash) | To create and secure your account, confirm your email and send account emails such as password resets |
| Websites, competitors, prompts, tags and reports you create | To run the checks and tracking you ask for and show your results |
| Plan, subscription status and billing history (card details are handled by Stripe, never stored by us) | To provide your plan and process payments |
| Usage counts, IP address and basic request logs | To apply plan limits, prevent abuse (for example limits on signups and free checks), keep the service secure and fix problems |
| Messages you send us | To answer your questions and give support |
We don't sell your personal data, and we don't use it for advertising.
2. Cookies
We use one essential cookie to keep you logged in. It's set only when you sign up or log in, and it can't be used to track you on other websites. Your browser may also store small preferences, such as which website you last viewed in the dashboard. We don't use advertising or tracking cookies.
3. Services that process data for us
| Provider | What for |
|---|---|
| Render | Hosting our servers and database |
| Stripe | Taking payments and managing subscriptions |
| Our email provider | Sending verification, password-reset and account emails |
| OpenAI, Google (Gemini), Perplexity, Anthropic (Claude) and SerpApi | Answering the prompts you track. We send them your prompts, not your name or email. |
| Google Fonts | Loading the website's typeface; Google receives your IP address when the font loads |
Some of these providers process data outside India. We choose providers that protect data with appropriate safeguards.
4. How long we keep data
- Account data: while your account is open. When you delete your account, we remove it within 30 days.
- Saved reports: your 5 latest reports, replaced as you run new ones, or deleted when you delete them.
- AI tracking history: kept while your account is open so you can see trends.
- Billing records: kept as long as tax and accounting law requires.
- Server logs: kept for a short period for security and troubleshooting.
5. Your rights
You can ask us to access, correct or delete your personal data, or to withdraw consent where we rely on it. Under India's Digital Personal Data Protection Act, 2023 and similar laws, you can also nominate someone to exercise your rights and raise a grievance with us. Email support@thetool.space; we'll reply within 30 days. You can delete saved reports and tracked websites yourself in the dashboard at any time.
6. Security
We protect your data with encrypted connections (HTTPS), hashed passwords, secure login cookies, rate limits and restricted access to our systems. No service can be perfectly secure, but we'll tell you promptly if a breach affects your data.
7. Children
thetool is for businesses and adults. We don't knowingly collect data from anyone under 18.
8. Changes
If we change this policy in a significant way, we'll email you or show a notice in the dashboard first.
9. Contact and grievances
For any privacy question, request or complaint, email support@thetool.space.